Q & A

TERMS OF USE/LEGAL

Use of this Web site, and the terms and conditions for the sale of any products, is ruled by the following Terms of Use. By using this Web site you represent that you have read and understand the Terms of Use and any other disclaimers contained in this Web site, and that you agree that use of the site will be governed by the terms.

Capsule Copyright
Everything you see on this Web site is the property of Capsule, LLC Copyright 2005.

Trademarks
Capsuleshak.com, the Capsule Shak logo, and all product marks are trademarks of Capsule. If you like what you see, don’t steal it. Call us and we can arrange for a presentation of our services.

Endorsement
We are doing this for fun. We may reference someone else’s stuff. If we do, Capsule makes no warranty express or implied with respect to the subject matter included herein, the products listed herein, or the accuracy of this Web site.

Warranties
WHAT YOU SEE IS WHAT YOU GET. WE OFFER NO WARRANTIES. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES CAUSED BY USING THIS WEB SITE. USE AT YOUR OWN RISK.

Errors and Omissions
While Capsule attempts to be perfect, we simply are not. We offer no warranties as to the accuracy of this site and the user is warned that you may encounter typographical errors, technical problems, and other errors or omissions. Capsule reserves the right to make improvements and/or changes to this Web site at any time, and we reserve the right to make changes to these disclaimers, terms, and conditions. If the price of an item is incorrect due to a typographical error, we reserve the right to cancel your order. If we have charged your credit card, we will credit your credit card with the same amount. If our description of a product is not accurate, your only course of action is to return it to Capsule for a refund of the purchase price less shipping and handling.

Fraud
If you’re breaking the law and your order may be fraudulent, we reserve the right to refuse or cancel your order, for any reason, at any time, and whether or not the order has been charged to your credit card. If a credit card has already been charged for the purchase and the order is canceled, Capsule will issue a credit to the credit card account in the amount equal to the charge.

Applicable Law
This site is created and maintained by Capsule, LLC, in the State of Minnesota, in the USA. By using this Web site you and Capsule agree that the laws of the State of Minnesota will apply to all concerns relating to the use of this Web site. If the laws of your location are different than ours, you agree to abide by our laws. You and Capsule also agree to the jurisdiction of the Courts located in Hennepin County, Minnesota. Capsule makes no guarantee that the materials on our Web site are appropriate or available for use in other locations, and using the materials from areas where their use is illegal is prohibited. If you choose to access this Web site from other locations you do so on your own prerogative and are responsible for compliance with any applicable local laws.

Address
Capsule, LLC
10 S Fifth Street, Suite 645
Minneapolis, MN 55402
http://www.capsule.us


RETURN POLICY

Returning a Product
Defective products may be returned, at Capsule’s discretion, within 30 days of shipping and only in exchange for the same product. Most non-defective products may be returned, at Capsule’s discretion, for a refund. If you have used the product, we will not accept it for return. A 15% restocking fee will apply.

Order Errors
Capsule is not responsible if you order the wrong product. In the future, we suggest that you double check your order.

Return Shipping Costs
You are responsible for paying all shipping costs associated with returning a product.

Refunds
Your refund will be issued within 2 weeks of receipt of your returned product. Shipping charges are NOT refundable.


PRIVACY POLICY

Privacy
Capsule is committed to your trust and confidence, and maintains the a privacy policy to protect the personal information you submit on our Web site.

Confidentiality
 It is Capsule’s policy that all personal information, including your name, address, and telephone number, is personal and confidential. Any information you provide to Capsule will be maintained as confidential. We reserve the right to contact you regarding future Capsule offers.
 
Release of Information to Third Parties
Personal information will not be released to third parties except if release is required by law. Capsule will release personal information under no other circumstances.